Southington Public Schools Home

Technical Support for Students

Technology assistance with student SPS Accounts and/or SPS issued devices

Format for Student Logins

The format for the student's username is (up to 9 characters for each name)
  • For example: John Smith: or Alexandria Brownstone:
First time login for students Grades 3-12: First 3 letters of last name (1st uppercase), student ID/#, ! For example, if your name is John Smith and your student id is 1234567, your initial password is Smi1234567!

If the student does not remember their password, please enter a support ticket above and a team member will be in contact.


Email for Grades 6-12 is through Office 365. Students may log into their email at or using their school credentials.


Message to Families Regarding Connectivity Issues

CAMERA or MICROPHONE Issues with your SPS issued Chromebook

  • Having trouble opening Google Meets and Canvas or other apps together? Try the following: In Google Meets, temporarily turn camera/video off. Open the 2nd or 3rd applications. Once in, turn camera back on.

Support Ticket

Please check the troubleshooting information and links before entering a support ticket. To enter a support ticket, choose the appropriate grade level for your student.