Technical Support for Students
Technology assistance with student SPS Accounts and/or SPS issued devices
Format for Student Logins
The format for the student's username is firstname.lastname@example.org (up to 9 characters for each name)
- For example: John Smith: email@example.com or Alexandria Brownstone: firstname.lastname@example.org
If the student does not remember their password, please enter a support ticket above and a team member will be in contact.
TroubleshootingCANVAS - LOGIN INFORMATION FOR STUDENTS
- Having trouble opening Google Meets and Canvas or other apps together? Try the following: In Google Meets, temporarily turn camera/video off. Open the 2nd or 3rd applications. Once in, turn camera back on.
Please check the troubleshooting information and links before entering a support ticket. To enter a support ticket, choose the appropriate grade level for your student.