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Technical Support for Students

Affordable Connectivity Program

The Affordable Connectivity Program (ACP), which provides eligible households $30 per month off their internet bills. To deliver maximum cost savings to families, the Biden-Harris Administration has secured commitments from 20 leading internet providers to offer ACP-eligible households a high-speed internet plan for no more than $30 per month.

Format for Student Logins

The format for the student's username is (up to 9 characters for each name)

  • For example: John Smith: or Alexandria Brownstone:

First time login for students Grades 3-12: First 3 letters of last name (1st uppercase), student ID/#, ! For example, if your name is John Smith and your student id is 1234567, your initial password is Smi1234567!


Email for Grades 6-12 is through Office 365. Students may log into their email at or using their school credentials.


Message to Families Regarding Connectivity Issues

CAMERA or MICROPHONE Issues with your SPS issued Chromebook


  • Having trouble opening Google Meets and Canvas or other apps together? Try the following: In Google Meets, temporarily turn camera/video off. Open the 2nd or 3rd applications. Once in, turn camera back on.

Student Support

Technology assistance with student SPS Accounts and/or SPS issued devices

Student support issues should be reported to the student's teacher or school staff.  A support ticket with the request type of "Student Tech Support" can be entered if needed.

Student Device Protection Program

Southington Public Schools (SPS) issues a Chromebook, or other appropriate device, to each student in grades K-12 as part of their instructional materials.  Devices are intended for schoolwork only, to be used in classroom and/or home use.  All devices are the property of Southington Public Schools. 

Like all instructional materials, students are expected to use SPS issued technology responsibly by keeping devices safe, secure, and in working order.  Care of all instructional material, including any device assigned to a student by Southington Public Schools, is the responsibility of the student to which they are assigned and the parent/guardian.  This includes any costs associated with damage, loss, or theft.  The document below is to communicate to both students and parents/guardians the expectations of the program.  In addition, all SPS families are offered the option of a Device Protection Program, to assist SPS families in covering costs resulting from accidental damage, loss, or theft.  

The SPS Student Device Protection Program is designed to assist students and families in covering any costs resulting from accidental damage, loss, malfunction, or theft.  Southington Public Schools reserves the right to charge repair or replacement costs for any device damage or loss caused by student negligence. 

This program is offered to students in Grades 4-12 and to students assigned an Assistive Technology device. 

SPS Device Protection Program (Enrollment information will be sent to parents in early September)

Device Protection Program Enrollment - you may enroll in the Device Protection Program for your student(s) and pay online via ParentSquare using the link below. 

Device Repair Charge Payments - You may also pay for any outstanding charges for device repairs online via your ParentSquare account using the link below.

Pay online

To pay via Cash or Check (payable to Southington Public Schools), please mail to:

Southington Board of Education
Attn:  Technology Department
200 North Main Street
Southington, CT 06489